Responsibilities include: Ability to provide support and education to the end user (the patient) through Nurse Helpline & Hub

Job brief
*Initial therapy set up in the clinical room.
* facilitate appointment between doctor and client as per availability

* provide follow up clinics(outreach) and communicate with sales management, marketing, and other appropriate corporate departments.
* Provide telephone support service to patients remotely using Remote Monitoring Technology.
* Manage and provide comprehensive solutions to existing & new patient queries.
* Use Remote Monitoring Technologies to ensure Patient Compliance.
* Liaise with physicians, technicians, nursing personnel in the hospital environments, as required.
* Provide support to clinical sales support team.
* Interact with teams within the company (Customer Service, Warehouse, Accounts).
* Create greater efficiencies with current workflow practices.
* Commitment to the provision of quality patient focused service alongside other members of the team.
* All administration and updating of patient records in online Patient Management Systems required.
* Program, dispatch and download sleep diagnostic data and send to physiologist and hospital.
* Update allocation of devices to the system
* Upload and create patient file
* Point of contact for referring hospitals
* Organise dispatch of medical devices for both current patients and new patients.
* Working on monthly KPIs and regularly reporting on the progress of same.


Requirements
-Candidate must be a registered nurse
-general nursing experience/knowledge a plus (but not a requirement).


Culture
-excellently company that have won awards for it's management.
-lovely supportive team and colleagues.

Package
-(depending on experience) + 10% bonus + profit share.
-Pension, private health insurance.
-26 days annual leave + 1 duvet day!
-hybrid.
- CPD provided.

Office/Clinic is in Lagos, Osun and some other parts of Nigeria so candidate must be within commutable distance.

Ohana Recruitment is acting as an Employment Agency in relation to this vacancy.

Skills
nursing nurse advisor administration respiratorynurse.

Benefits
Work From Home/hybrid work model, 10% bonus , pension healthcare

To apply send cover letter and cv to recruitment@ohanarecruitment.com